The faith that our customers place in us, the one that our collaborators give us every day, the one that we owe to ourselves every sunrise.
Frequently we ask ourselves what can distinguish one company from another.
When we started our business 60 years ago, the newborn market was buzzing with activity and there were also less players, so to be ranked among the best players, it was enough to take care of our products and offer a good service.
Today this is no longer enough. Why?
And what becomes important?
THE TRUST that our CUSTOMERS HAVE IN US
We don’t take the trust given by our customers for granted: it’s the consequence of relationships and service that has been daily cultivated, with care and dedication.
The connection established between two companies comes from the mutual satisfaction given by a profitable working relationship.
Customers satisfaction comes surely from giving the right product and the best service, but also from the certitude that they can always count on the right partner everyday.
THE TRUST THAT our COLLABORATORS HAVE IN US
Especially in periods of economic instability, such as during Covid Pandemic, being solid and present on the market has an important social implication.
We have ever let down our collaborators, the workplace must be a second family where they can find all the needed support.
Our collaborators know that aside from economic stability and working continuity we are also here to give answers, be present and trustworthy.
TRUST IN OURSELVES
A company is a living entity and, ICEL is surely one.
From its birth to the present day, ICEL has faced great changes, evolution and growth.
Putting in perspective the positives and the negatives, we realized the constant that has made us progress is the feeling of confidence in ourselves; the trust that we could do well, improve ourselves, succeed.
If the passion gives the motivation to grow, trusting yourself and your own possibilities, it gives you the strengths to make the first step and succeed.